Life Vineyard Church Privacy Policy

Life Vineyard Church is a Charitable Incorporated Organisation registered in England and Wales. Charity Registration No. 1159859

Here at Life Vineyard Church we take your privacy seriously. This policy together with our terms of use of any websites/App which you may visit sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed.

1) What Information Do We Hold?

A) Information that you give us. When filling in forms on our websites, through our App, at events and activities we run, as a customer if you pay for goods or services we provide, or when you correspond with us by phone, email or letter. It includes information you provide when you complete a printed form or use our website, participate in discussion boards or other social media functions on our website, surveys, campaigns and when you report a problem with our website. The information you give us may include your name, postal address, e-mail address, phone number, financial and credit card information, personal description and/or photographs.

B) Information we collect about you. This may include attendance or participation at Church events and activities, and your role or participation in church teams and rotas, and your use of services or facilities we provide. With regard to each of your visits to our website we will automatically collect the following information:

(I) Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, your browser, time zone setting, and operating system and platform;

(Ii) Information about your visit, details of the links that you click and the content that you view (including date and time), page response times, download errors, methods used to browse away from the page and any phone number used to call our office or staff members.

C) Information we receive from other sources. We may also receive information about you from other websites that we control or third parties who work closely with us including, for example, business partners, payment and delivery services and search information providers. We may also receive information from third parties that you give us permission to contact, such as referees if you apply for a job or DBS if appropriate for a role you have within the church.

D) If you are a Life Vineyard Church employee or volunteer we may also hold certain categories of sensitive information such as personal financial details, age, gender, marital status, date of birth, full employment and educational history, references, medical and criminal records.

2) How Will We Use Your Information?

A) To enable us to carry out the charitable objectives in our constitution and to promote the interests of the charity;

B) To send you news and information about Life Vineyard Church and our events and activities.

C) To maintain our own accounts and records (including the processing of gift aid applications);

D) To administer and improve our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and to keep our website safe and secure

E) To allow you to participate in interactive features of our website(s) and app, when you choose to do so;

F) To measure or understand the effectiveness of our communications and services to you and others, and to deliver relevant content to you;

G) To maintain accurate and up to date records or our employees, volunteers and congregation members.

H) To manage our employees and volunteers;

I) To run Disclosure and Barring Service (DBS) checks on employees and volunteers in accordance with our safeguarding and employment policies.

3) Where do we store and process your Personal Data?

A) We are committed to holding your personal information securely. Only Life Vineyard Church staff and authorised volunteers that need to see the data can access it.

B) We may store your information on computers, in paper form, or both.

C) All computers that store any personal data are password protected.

D) Any paper files that hold personal information (other than names and contact details) are kept on secure premises.

E) The data that we collect from you may be transferred to, and stored by a service provider outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and in compliance with all relevant UK data protection legislation.

F) Information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our website or app, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

G) Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4) What Is Our Legal Basis For Processing Your Data?

Our legal basis for processing personal data is different depending upon the purpose it was collected for. The following list covers the main types of data that we hold, for a full list please contact office@ lifevineyard.church

A) Data collected for Life Vineyard Church news, mailing and marketing lists is held and processed on consent of the data subject (unless otherwise stated).

B) Data collected through or for the events and activities that we run is held for our legitimate interests or because of a contractual obligation to do so.

C) Employee, volunteer, customer and congregation member data records are processed to comply with legal and contractual obligations and to fulfil our legitimate interests. Some of your records may be held with your consent. Where we choose to hold such records on consent we will notify you of this when your data is collected and will ask for you to agree to this. We will also inform you how you can withdraw your consent if you wished to do so.

5) How Long Do We Hold Your Data?

A) The length of time that we will retain your data will vary depending upon the purpose for which it is processed.

B) Data that is held by us on consent is only kept for as long as we have your consent to process that data.

C) Financial data will be retained for up to 6 years after the end of the accounting year to which they relate.

D) For a full list of our data retention periods you can contact us at office@ lifevineyard.church

6) Your Rights

A) Under UK legislation you have a number of rights about how your data is processed. Full details of your personal rights can be found on the Information Commissioner’s Office website – https://ico.org.uk/.

B) Your rights include the right to:

(I) Request a copy of the data we hold about you,

(Ii) Have inaccurate and incomplete data rectified,

(Iii) Have the personal data we hold on you deleted (except where we have an obligation to retain the data),

(Iv) To restrict the processing of your personal data in certain circumstances.

(V) To complain to the Information Commissioners Office.

C) Data that is held on consent will only be processed as long as we have your consent. To withdraw your consent you can contact us by emailing us at office@ lifevineyard.church

7) Other Websites

Our website may, from time to time, contain links to and from other websites, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8) Cookies

Our websites use cookies for the following reasons:
i) To allow you to carry information across pages of our websites and avoid having to re-enter information when you return to one of our sites;
ii) To measure our website traffic and analyse how our websites work. This will allow us to make changes to our websites in the future and make them easier to use;
iii) You can accept or decline cookies by modifying the settings in your browser. Please note that if you disable all cookies then you may not be able to access some parts of our websites.

9) Changes to Our Privacy Policy

Any changes we make to our privacy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

10) Contact

If you have any questions, comments or requests regarding this privacy policy please email office@ lifevineyard.church or write to us at:

Life Vineyard Curch
11-13 Raby Cross, Raby Way,
Byker,
Newcastle upon Tyne
NE6 2FF